April 4, 2014
by: Don, Joyce and Ben Carpenter
Dear Mr. Sardone,
My son Benjamin who is 28 years old and has Duchenne Muscular Dystrophy was just a patient yesterday in the outpatient surgery department. From Julie at the reception desk, Kristen, PCA, Jean, RN, Jade, RN, Lois, RN, Nick McCarty, RN, Brian, PCA and Donna, RN in presurgical registration to Dr. Nicholson, Dr. Potluri and Dr. Peter Coles, we and our son were treated with great respect and empathy. Because of his disease we had many concerns regarding the type of anesthesia he would receive and on Friday before his surgery we met with Dr. Coles who was extremely knowledgable about these issues and put us all at rest. And, as usual, Ben made us very proud as he did so well with everything. He even said to us, “You have to make light of it, Mom.” Being a former PICU nurse, I am so cognizant of Bronson positivity; your outpatient surgery department showed us that. Please thank all of them for us.
With our sincerest appreciation,
March 31, 2014
by: Rick VanDis
When I first began my teaching career in Comstock 31 years ago, I had to have a physical as condition of employment. This one simple move led to to the most personal and caring family practice I have heard of. About that time, I read the popular book “Life’s Little Instruction Book”. One such “instruction” was to grow old with your Doctor. I have been fortunate to have done this in my life. Dr. John has been a “rock” for my family and extended family for over 30 years. He has been there for the good times and challenging times both medically and like a counselor. In case you are wondering…yes, he will call after hours or on a weekend. While our family can never fully “pay back” the appreciation we have for him, I would like to think, in a small way, I did my part by teaching and watching over his precious children during grade school. If you are in the medical community, you Dr. John has an excellent reputation. If you are a Med student in search of what kind of Doctor you would like to be…visit Dr. John….you will understand the true meaning of medical “practice”.
March 31, 2014
I had a routine mammogram and lab work today at the Centre Street radiology lab and could not have felt more comforted by the woman administering the test. She was extremely helpful in explaining the exam and I was in and out in 20 minutes! We recently moved here from a larger town and a test like this would generally take up half my day. Very compassionate! Thank you!
March 31, 2014
I was very pleased and grateful for the speedy, professional, and exceptional care my son received through the ED Fast track. We came in on a Saturday evening and expected to wait. I was in awe with how quickly we moved through every part of our stay. The staff was courteous and Dr. Hartman spent the extra time to make my son smile. Thank you to all of the staff that night.
March 29, 2014
I brought my son, who is one and a half, into an after hours clinic for pink eye. Dr. Raphelson came into the room and instantly was playing with my son, explaining what he was doing and letting him use the stethascope. He didn’t act rushed or like he didn’t have time. Overall, it was a great visit, and I really appreciate him being so personable and treating my son like he did.
March 29, 2014
I had surgery Monday 2014 I left Tuesday afternoon I wound up having to come back I was a little upset about this but overrall I have the best Doctor. Dr. Norman from WMU is truly apart of GOD’S angels and wouldnt change it for the world the staff that’s been taking care of me on the second floor inpatient surgery are truly down to earth great bed side manners I can say for my self that I have never had any rude experiences at Bronson and that they do good at hand picking their staff to deal with the patients at such a vunderable time. Thanks alot Disha, Brenda, Jill, Taylor, Summer, Cat, and Deb sorry I cant name everyone that help take care of me but theres a lil shout out I know you always hear the negatitve never the posititve.
March 28, 2014
by: Jeanetta Fitzgerald
On October 25, 2013 My family welcomed our new addition Bailey Rae!!! After experiencing a high risk pregnancy and being under Doctor’s care for my entire 37 weeks of pregnancy which involved weekly maternal fetal testing and Prenatal visits even being hospitalized for weeks to make sure Bailey didn’t come too soon, the unexpected occurred. I had reached a safe gestational age for my baby to be born with minimum to no NICU stay and my uterus ruptured. This was totally unexpected…..I had monthly ultrasounds and everything appeared fine. I appeared at Bronson Battle Creek emergency with abdominal pain. Not lab, but an intense burning sensation and tender to touch in the lower right side. Not taking any chances my doctor, Dr. Siddiqui, began to order tests and try to find out the cause of what was going on. After looking at an Ultrasound that didn’t right off determine uterine rupture, he phoned a specialist at another Bronson Health facility to confirm and validate his concerns and the reason he wanted to move forward with an emergency C Section. Immediately I feared the worst. Being from the East side of the State I had no support system. No friends or family. I was extremely scared. My husband is a railroad conductor and was in Chicago at the time they made the decision to move forward. The staff was so comforting and patient with me as I nearly had a melt down. Everyone was professional, yet personable and I was reassured by a nurse that she would not leave my side! Once my Doctor delivered my daughter and repaired the rupture site, I still needed blood transfusions for I had lost a significant amount of blood. I don’t know what I would have done if my Doctor would have not LISTENED TO ME when I said something’s not right! The care I received was above par, and this situation could have went very bad very fast. I am eternally grateful. Also I would like to say housekeeping and dietary were exceptional!!!!
March 25, 2014
My son, who is one and a half, had to have tubes put into his ears. I was nervous naturally however, that was quickly put to rest. The team at Bronson outpatient surgery was amazing. Dr. Theisen did a great job educating me on medications my son would be given. He also noticed my son was getting a little antsy while we were waiting and gave him a surgery hat and boot covers to help keep him busy and look like a little doctor, he loved it
Dr. Prophit-Graves did an amazing job with the procedure and educating me afterwards. The next business day I received a call checking in on my son, and was given a direct number to a nurse if I had any questions. This group did a great job of easing my concerns and making my son feel safe. I couldn’t appreciate it more.
March 20, 2014
by: JEFF NELSON
HI, I CAME IN ON A LOW NOTE. BUT THE 45 DAYS I WAS THEIR, MY FILLINGS WAS CHANGE BY TWO PEOPLE WHO WAS WITH ME THE MAJORITY OF THE TIME. I ALSO WANT TO SAY THAT THEIR WAS MORE PEOPLE WHO I CANNOT RECALL THEM AS I DO WITH THESE TWO LADIES WHOM I FELT WAS THE ONES THAT TALK WITH ME EVERY DAY THAT I CAME IN, AND THAT MADE ME FILL I WAS A PATIENT, JUST LIKE ALL THE REST. I HOPE THAT I AM DONE FOR ONE REASON ONLY, AND THAT IS I HOPE THE CANCER WAS TAKEN OUT. BUT I WILL MISS THEM FOR THE KINDNESS IN THE WAY THEY TALK TO ME AND TREATED ME. THEY WILL BE MISSED BEYOUND A DOUBT. THANK TO ALL AT BRONSON CANCER CENTER, JEFF NELSON.
March 13, 2014
by: Marion Marchetti
Last year I was in this hosp in March for a nasty pneumonia. I was on 4W which made me very relieved, I used to work here and know what a fine staff you have up there. It was wonderful to see the night shift familiar faces. Darlene recognized me after a few moments, it was so good to see her face! Darrin was such a doll, I was scared and rattled from the steroids, he took me for the night, while in charge, he said the nurses were busy, but l know l was a pain in the butt and very needy. EVERYONE was so caring and never made me feel like l was being unreasonable. They took excellent care of me I wish I could remember everyones name. Jenn is the other name I do remember. In August I was back in for asthma exacerbation and went to the unit in the old building. It was a joy to be there too and my RN was Julie, a real sweetheart from my working days. I also had two PCAs, one who had gone on to school and is now an RN. They also were lovely and alll took excellent care of me. So comforting to see all those wonderful familiar faces. Every staff member I ran into were wonderful.