Posts Tagged ‘Emergency Department’

A place where friendly, caring people make everything better

Thursday, June 12th, 2014

by: Rita Cox

As a Bronson employee, I thought I understood what Positivity meant, but after having an experience this past weekend as the family member of a patient, I truly understand and appreciate the meaning. My seven year old daughter, Megan, cut her ankle and required stitches, which of course was a scary and stressful situation for the whole family. We took her immediately to the Bronson Lakeview Emergency Room. We were promptly brought back to a room for treatment and both Trish, our nurse, and Dr. Dommer, the ER Physician, were in the room almost immediately. Not only did they address Megan’s cut, but they calmed her down and took the time to listen to her concerns and fears. Dr. Dommer and Trish answered Megan’s questions (my seven year old had lots of questions!) and explained everything they were doing. Our Emergency Room visit lasted just under 1 hour, and we left very pleased with the care provided. To Megan, the Emergency Room is no longer a scary place where sick people go, but rather is a place where friendly, caring people take care of your cuts and make everything better. Thank you!

Wonderful Emergency Department and Peds department

Friday, May 9th, 2014

by: alice Munoz

I want to say what a wonderful Emergency Department and Peds department Bronson Methodist has. We were in for my son who had a infection and didnt know why. The Drs and nurses were on top of everything fast and did not pass us off. My son was admitted with in 15 minutes after we arrived there. We then were taken up to the Children s hospital and the care there was great. My son had a reaction to the meds and the nurse was paying attention to him and acted quickly to make sure he was ok. The whole staff right down to housekeeping were nice and friendly. I am glad we choose to take him to Bronson Hospital in Kalamazoo that day. We want to thank everyone there for the wonderful care.

The best at what they do

Tuesday, April 29th, 2014

by: Misty Buckmaster

December of 2013 i was hospitalized for COPD chronical obstruction pulmonary disorder. My husband took me into the emergency room because i couldn’t breathe and hadn’t eaten in a couple of days. I had been taking care of him while he had been sick and i got the worst end of it but if it wasn’t for that i wouldn’t have met the nicest people i did. But due to me being put on oxygen and referred to pulmonary rehab it was the best thing ever.Because i had the two best therapists i could have thank you brenda and deb for showing and helping me manage my copd. I would recommend pulmonary rehab to anyone that has copd or any breathing problems.Because they are the best at what they do and can get the right people in to talk to you and help you understand your condition more and help you understand your meds more also. I am very thankful to brenda and deb for being there for me and like i said i would recommend them to anyone.
Sincerley
Misty Buckmaster

It’s the little things that continue to set Bronson above the rest

Thursday, July 21st, 2011

by: Patti Burchett

My sister-in-law could be a poster child for heart disease, the silent killer of women. Cheryl is 53, with no family history or previous cardiac issues. In April 2011 she was admitted to the ED with chest pain, having normal EKGs en route and upon arrival, so her condition was unclear. Technology and protocols indicated probably no issues. However, while in the ED she coded and due to the quick response and exceptional care given by Tonya King-Stratton and Victoria Kosowicz, she was revived and found herself on the way to the cath lab. Cheryl’s memories of this experience are few; however, she does remember one significant event. She remembers hearing the nurses telling her that she needed to wake up and come back to her family. She also remembers feeling that it would have been really easy not to do that. But upon hearing those words, she fought to wake up. This little gesture made a profound impact in her care. Likewise she received exceptional care in the cath lab when significant blockages were found and successfully removed. Again Cheryl remembers the little things like the care given by Heather Briggs, Stacey Nickrent and Stephanie Robinson. They provided extra attention and comfort to her incision site and then came to visit during her recovery. Again, it’s the little things that Cheryl remembers and meant so much. So thank you Bronson staff from the entire Burchett family. You are responsible for saving the life of our wife, mother, daughter, sister and beloved Aunt to my son. Thank you for the little things that you do which make a profound difference in the lives of our patients. As a Bronson employee of 20 years, I have seen the expectation of clinical excellence and customer service evolve and become part of our culture. But again, it’s the little things that continue to set Bronson above the rest. I have always been proud to be a Bronson employee, but now I’ve added grateful to the list as well.

Bronson Vicksburg Emergency Fast and Efficient

Thursday, July 21st, 2011

by: Lana Koole-Sygnecki

I would like to say Thank You to all the staff at BVOC who helped me during my ER visit on June 16th. I had a tonsillectomy at Bronson on the June 2nd (surgery went very well and the care at Bronson was superior). Following my surgery I became constipated and I thought impacted. I used several over the counter medications without much relief. I would like to thank Dr. Lori Dotson for taking good care of me and precribing medication that would finally get things moving. AND thank you for not doing any unnecessary painful procedures, you are awesome. Thank you to Barb Barber RN for making me feel comfortable and well taken care of. And thank you to Karen Crowell X-ray tech for taking great pictures and giving Dr. Dotson a clear view of my problem. Bronson Vicksburg Emergency was both fast and efficient. Our community is blessed with such wonderful caring people.

Forever grateful to each and every one

Thursday, June 2nd, 2011

by: James(Bob) Alderson

I was taken to Bronson E.R. via ambulance,from Three Rivers Health,early in the a.m.,on April,27th,2011.I had had a stroke at home,and was admitted to Bronson,for extensive treatment.I was admitted to the Bronson NVU,at about 5:30p.m.,on 04/27/11.
While at Bronson,I received excellent care from all personnell with whom I came in contact.My stay at Bronson lasted until 05/06/11.My tahanks goes out to all who had a part in my care while at Bronson.I will be forever grateful to each and every one.
Sincerely
James(Bob)Alderson

A Pleasant “Far Away” Place

Wednesday, May 4th, 2011

by: Ann Stark

I was an ER patient overnight and had to have several tests the next day. While in the Radiology bay, Erin was the PCA who played her violin there. It was delightful! She played a variety of music, being sensitive to the wishes of the patients there. For the first time since entering Bronson 19 hours ago, I felt like I was no longer in a hospital, but rather in a pleasant “far away” place while she played. She always took care of the patients’ needs first, but then took a minute or two to play her violin and allow us some respite from our worries and anxieties.
Kudos to Erin for her creative way of providing patient care, and to Bronson for allowing this creative young woman to provide her special type of caring.

Mary Ann Stark, PhD, RN

Lost “Lovie”

Wednesday, April 20th, 2011

by: Patricia Kendall

My story is about a wounderful unit clerk in the ED. I had to take my then 3 year old daughter Emma to the ED in the middle of the night in the middle of a snow storm for a high fever. After finding out that she had a ear infection, and I put all of her snow stuff back on and we made it to the car. As we were almost home, Emma started to cry “Mommy I lost my lovie”, well anyone with small kids knows that means they have just lost their best friend. In this case, it’s my daughters blanket she calls her “lovie” that she can not sleep without. I turned the car around and was back in the waiting room for the ED trying to ask if I could please go back into the room that we had just come from. The unit clerk Angel, when back into the room and came back into the waiting room to let me know that she say no baby blanket and all of the laundry from that room was in the basement of the hospital. Emma was not only heart broken, I could not get her to stop crying. Just then, Angel looked at me and said, “I have a small son too, that can’t sleep without his stuffed bear.” She said just give me few miuntes to see what I can do. She went down into the laundry room and went throught 30 bags of dirty laundry and found my daughters “lovie”. Emma in almost 7, and I tell everyone that great story of how angel saved “lovie”. That is my Bronson Positivity Story.

Forever Grateful for the Staff and Physicians

Tuesday, April 19th, 2011

by: lia gaggino

One year ago my husband Rodger was admitted on an emergency basis because of a clot in his popliteal artery. From the moment he entered the hospital we received nothing but exceptional care. He spent several weeks in TCU, had 5 surgeries and 3 trips to the ER because of complications related to the severity of his disease. Without exception the entire staff treated us with respect and kindness. Because of the excellent care he received he has his leg and indeed his life. We are forever grateful for the staff and physicians who cared for him and I am proud to be a Bronson Employee!

Burn and Wound Clinic

Friday, April 8th, 2011

by: Karin Zaleski

My 84 year-old father had a minor procedure on his big toe in late February, 2011. A week later, it became infected and we took him back to the doctor. He was put on a strong antibiotic and a visiting nurse waa ordered to change the dressing. Long story short, Dad had a bad reaction to the antibiotic in the form of severe diarrhea, nausea and some vomiting. This went on for days while we tried to treat him at home. Finally we took him back to the doctor and that’s when he told us it was likely from the antibiotic and not a flu bug. After suffering through a few more days of it, we took Dad to the Emergency Room. He was found to be severely dehydrated, so much so that it affected his kidneys. He was admitted to the hospital.

The following day was Dad’s first visit to Bronson’s Burn and Wound Clinic, for treatment of his still ailing toe. He visited the Clinic every one of the three days he was hospitalized. At has follow up appointment with his primary physician we decided it best if Dad continue to visit the Wound Clinic and an appointment was made for the following day. This was the first time my mother and myself encountered the Clinic and its staff.

Three people helped Dad while we were there — Dr. Dircks, the P.A. Vicki and nurse Wendy. I can’t say enough good things about them! They were extremely courteous, patient, and caring toward Dad. They were very thorough and detailed in explaining everything about Dad’s condition, which was made worse by his underlying heart and circulatory problems. In fact, we now understand more about Dad’s issues than ever. All of his Bronson doctors are good, but none had taken the time or care to explain things like Vicki and Dr. Dircks did. As a result, we even asked them to refer us to a new cardiac doctor at Bronson, which they did.

Another long story short, our encounter with Dr. Dircks, Vicki and Wendy at the Wound Clinic was the most pleasant, informed and friendly doctor’s appointment we’ve ever had. Dad, Mom and I left knowing Dad was in excellent and expert hands, and very hopeful that Dad’s troubles are going to get better. I can’t thank them enough for their kindness .