Posts Tagged ‘Chest pain’

It’s the little things that continue to set Bronson above the rest

Thursday, July 21st, 2011

by: Patti Burchett

My sister-in-law could be a poster child for heart disease, the silent killer of women. Cheryl is 53, with no family history or previous cardiac issues. In April 2011 she was admitted to the ED with chest pain, having normal EKGs en route and upon arrival, so her condition was unclear. Technology and protocols indicated probably no issues. However, while in the ED she coded and due to the quick response and exceptional care given by Tonya King-Stratton and Victoria Kosowicz, she was revived and found herself on the way to the cath lab. Cheryl’s memories of this experience are few; however, she does remember one significant event. She remembers hearing the nurses telling her that she needed to wake up and come back to her family. She also remembers feeling that it would have been really easy not to do that. But upon hearing those words, she fought to wake up. This little gesture made a profound impact in her care. Likewise she received exceptional care in the cath lab when significant blockages were found and successfully removed. Again Cheryl remembers the little things like the care given by Heather Briggs, Stacey Nickrent and Stephanie Robinson. They provided extra attention and comfort to her incision site and then came to visit during her recovery. Again, it’s the little things that Cheryl remembers and meant so much. So thank you Bronson staff from the entire Burchett family. You are responsible for saving the life of our wife, mother, daughter, sister and beloved Aunt to my son. Thank you for the little things that you do which make a profound difference in the lives of our patients. As a Bronson employee of 20 years, I have seen the expectation of clinical excellence and customer service evolve and become part of our culture. But again, it’s the little things that continue to set Bronson above the rest. I have always been proud to be a Bronson employee, but now I’ve added grateful to the list as well.

Professional and Caring Attitude

Friday, April 8th, 2011

by: Diane Lockwood

When my husband recently experienced chest pains, I quickly called 911 and when asked which hospital I wanted him taken to, I chose Bronson Hospital. He was evaluated and within minutes, was taken to the catheter lab where his blocked coronary artery was reopened. After the procedure, Dr. Rogers showed me images of the blood vessels, where the blockage was and the stents that were put in. I appreciate him showing me what was done. All of the nurses in the cardiac unit was very informative and kind. Although the ordeal was frightening for me, the professionalism and caring attitude of the doctors and nurses eased my mind. I left for home, knowing my husband was in good hands. Thank you so much!

Chest Pain Emergency

Thursday, March 3rd, 2011

by: Carrie Kotecki

When my mother called and said my father was having chest pain and was being taken to a outlying hospital I immediately told her to have him transferred to Bronson. Upon arrival to Bronson’s emergency department he very quickly was assessed and a chest pain protocol started. He was taken to the cardiac cath lab where a procedure was performed to open a blocked artery. He spent a few days in the hospital and was discharged home. The staff at Bronson were fantastic from start to finish. Everyone was friendly and helpful. As an emergency room nurse of several years I have seen many patients with this problem. When it happens to a family member, you know longer are the nurse looking at the situation from a distance. It’s very uncomfortable being on the other side of the medical arena. The staff at Bronson made sure my family and I understood everything that was happening and did not make any assumptions because I was a nurse. It is very comforting to know that the staff at Bronson treat everyone like an extension of their own family. They turned a difficult experience into a positive outcome. Thank you!

I KNEW they were taking my condition seriously!

Tuesday, March 1st, 2011

Belinda Bullardby: Belinda Bullard

I am currently 55 years old. By the time I was 50 years old, I had been to the emergency department four times with chest pain. The first two times I went, I went to Borgess. Each time, I had to wait in the waiting room for three hours. I was told that if my condition worsened, I should let them know. I spent the three hours wondering if my condition was worse… Should I let them know if it is a little worse, or wait until it was alot worse? I was wondering why I was diagnosing myself!

The second and third time I went to the ED, I went to Bronson. When I arrived, there was a sign that said something like “If you are having chest pain, don’t wait in line!” I told the receptionist that I wasn’t exactly having chest “pain”, it was more like a dull ache. There was a flurry of activity! I was put in a wheelchair and given a consent to treat form to sign. I was digging through my purse for my insurance card, and was told that they didn’t need it then. I was so impressed that the staff were more interested in my health than the paperwork!

As they were wheeling me to the back, they were shoving an aspirin down my throat. As soon as I was in a room, I was hooked up to an ekg, had blood drawn, and they were taking my blood pressure. I KNEW they were taking my condition seriously!

The next day, I was administered a stress test. The test came back that I had too much stress. In a way – good news! However, I had to figure out how to turn off the stress!

My care, at Bronson, was great! I knew I was a priority, and I knew they cared.