December 4, 2013
by: mark bronson
I just spent the best part of a week on the 2nd floor east. Special thanks to all the staff, but especially Kelly, Jenny, Brian , Dawn, Monica, Heather, Kara, Dr. VJ, ( I’m trying real hard to remember all the RNs and PCAs, but I know I’m missing some & I apologize ). Never forget Matt in ER. All the staff @ Room service, Kelly B. and Christine from housekeeping, everybody in the lab, and everyone else @ Bronson. You all made my stay very comfortable!! It’s a privilege to share the name!!
November 11, 2013
by: June Janus
My daughter has spent much of the last month in the hospital with complications from a foot surgery. She has been scared and not sure of what the next step in treatment is going to be. Tony Wills has been great with her. He has taken the time needed to calm her fears and to explain no matter how many times needed what the plan is for her treatment. I can’t thank him enough for going the extra mile for her. He is a great asset to the hospital and fine example of what a nurse should be.
October 15, 2013
by: Mark McDaniel
I was just at the hospital yesterday with my Mom for outpatient surgery. Over the last 5years we have spent a considerable amount of time at Bronson for both Mom and Dad. Dad passed away from his cancer 3 years ago and Mom has been in numerous times for cancer and other ailments through this whole period. The quality of care and kindness we have experienced is absolutely the best. The nursing staff and professionals are to a person so kind and personable. There is one in particular though that we have had multiple experiences with that is heads above anyone. Nick M. the RN in post op recovery has served my mom and dad on multiple occasions over the last few years. He is one of the kindest and helpful medical professionals we have ever dealt with. Yesterday was one more example. When my Mom got in the car she couldn’t stop commenting on how great he is and how his approach to his profession is so much more than about work. Our family would like to thank Bronson for the high level of care we have received and specifically want to thank Nick for being our Irish angel of care.
September 26, 2013
by: Amanda Engle
I’m walking down the hall with my nephew who is kicking and screaming because I took him away from his parents. My sister has asked me to do so while she gives birth to my new nephew. I already am anxious and am attempting to deal with my nephew the best I can. I make my way to the waiting room and am approached by Barbara (I believe an OB nurse) She comes up and offers not only support but returns to bring my nephew apple juice, crayons, and coloring pages. As little of a gesture this may seem to some, it was a huge help and relief. I hope employees like Barbara who have a great compassion for others, even not their patients, should be recognized. She was absolutely wonderful.
September 8, 2013
by: Christina York
I’m unsure where to begin..my father was brought in to the ER for a pre existing health issue which I figured he would be admitted and he was. He was there for a day when the Drs. had ran a few tests and found out his pneumonia was worse and he now had a rupture (again) in his esophagus. My dad was transferred to ICU where he (my dad) made the decision he didn’t want to have to go through the procedure of having feeding tubes and a ventilator again. The Dr. told us if he didn’t do the procedure he would pass away in a matter of days. My dad has had a terrible fight the last few years with cancer, previous esophageal rupture ect that he couldn’t fight anymore. It was so very hard for me to understand because mentally my dad was all there. So the decision was made and my dad was transferred to the old part of the hospital second floor ECMU I was a little hesitant, but I can not even begin to tell you how AMAZING these people are! They were so very compassionate not only to my dad but to his family and friends as well. ABSOLUTELY anything they could do to help make dads stay comfortable they did, they explained everything to him which I think is very important he still needs to know what’s going on. Well my dad started to become unresponsive and I really was trying to stay strong for my dad and I did but in the end I it was just dad and I. There’s nothing I would have changed about dads passing, I had two AMAZING I call ANGELS with me the night dad passed Debbie Hnilo and Dinah Owiti, I swear with every part of my soul dad waited for these two wonderful ladies to be working that night before he let go..he knew these two would help and be with me while he passed away! Debbie connected with me from day one, I can’t say enough abought this Angel she was meant to do this job and you can feel her emotion in her job! My heart aches for the loss of my dad but these two Angels made my dads journey home so much easier for him and me! I thank everyone that took care of my dad and kept him comfortable I can’t give enough praise to you all!! Thank You EMCU for helping my dad passing be as comfortable as it could be! Hugs to you all!! God Bless!!
September 4, 2013
Having been an in patient at Bronson five or six times over the past years I felt I had to comment on this visit. From entering ER at 11:30 A.M. Sunday morning through leaving Tuesday at 6:00 P.M. my experience with EVERY person was outstanding. ALL of the staff (reception, E.R., admittance, nursing, lab, food service, etc.) was the best it could be. The staff seemed to actually go out of their way to regularly check and be sure all was well. I can not say enough good things about the care (including food quality and service.) experienced this past Labor Day weekend. It could not have been better. In future, if necessary, there is no doubt who will be my first choice. THANK YOU Bronson and staff.
August 7, 2013
by: James Cole
I am writing to put forth a recommendation for Caitlin M Cornellier – Medical Secretary – Bronson Methodist Hospital – Neuroscience center.
My wife Maxine and were patients of Dr Dennis Jewett and Karen Freshwater. We moved from Michigan to New York and needed for our records to be transferred. We worked on this for about 2 months to no avail with just a constant stream of errors that prevented the information from getting to Dr Charles Agroff.
Then Caitlin Cornellier got involved and she was so professional and nice at the same time and following the records each step of the way and made repeated phone calls and finally the information was received and we have an appointment with Dr Agroff.
Also, while we were in Kalamazoo we never really fully appreciated how fortunate we were to have Bronson for a Hospital and actually also Borgess.
If you look up the comparison of Hospitals you will find that the one I just had an operation in does not even come close to the caliber of Bronson.
I had a recurrent Hernia operation at Saratoga Hospital and the pain medication was not put in by the Anesthesiologist and I woke to the most horrible incredible pain that anyone could imagine. I am sure it was the same pain people experience when having limbs cut off with no anesthesia.
I won’t go into any more detail but you can be assured that I now appreciate Bronson Hospital and someday we may be back.
However, my primary message is to commend Caitlin for all the help she gave us as she went far beyond the call of duty and is an example of the type of person employed by Bronson.
August 7, 2013
by: Deb Allen
Just saying Denise at Bronson Woodbridge on Centre St. is an awesome mammogram tech. Thanks for a positive, fast, painless experience, 3 years in a row. You rock Denise.