by: Debbie Reynolds & Julie Holley
Archive for the ‘Bronson’ Category
Having been an in patient at Bronson five or six times over the past years I felt I had to comment on this visit. From entering ER at 11:30 A.M. Sunday morning through leaving Tuesday at 6:00 P.M. my experience with EVERY person was outstanding. ALL of the staff (reception, E.R., admittance, nursing, lab, food service, etc.) was the best it could be. The staff seemed to actually go out of their way to regularly check and be sure all was well. I can not say enough good things about the care (including food quality and service.) experienced this past Labor Day weekend. It could not have been better. In future, if necessary, there is no doubt who will be my first choice. THANK YOU Bronson and staff.
by: Cassandra Linklater
It was a difficult experience having my baby unexpectedly at 30 weeks, but I have to say how everyone at Bronson made it more of a positive one.
All the nurses that took care of me were very kind and knowledgeable and were readily available. Nikki informed me all about how the NICU worked and answered all my questions. Rosemary monitored me and knew when there was a problem and brought the physician in to assess. Vi was right with me during my emergency c-section when my family did not have time yet to arrive. Melody did great post-op care with me to help me recover. I liked every nurse that took care of me each shift and I wish I remembered all their names.
Dr. Austin and Dr. Rodriguez were amazing, I have never met any doctors quite like them. They truly care about you and give their time completely to helping you get better. They were always available and made me feel like I was their only patient. The neonatology physicians were great at answering all our questions and making sure we knew the plan for each day. We loved them.
Lisa from social services was so pleasant, kind, and readily available. All the people who delivered my meals were cheerful and smiled. The greeters for the NICU who let us in each time were very nice as well. Sue from O.T. gave much needed suggestions and support. The support staff for the nurses were kind and helpful. The music therapist was very sweet.
All hospital staff were polite and kind. Hand washing was done at an exceptional 100% rate, before and after entering rooms. Never seen that at other hospitals or doctors’ offices! I never felt like I was waiting a while for anything, I was well-informed, I was treated respectfully.
Lactation staff were so helpful. Tanya was very supportive and helpful all the time. She answered questions and gave advice for successful breastfeeding. It is thanks to her that I have been able to exclusively breastfeed my baby.
The NICU nurses that took care of my baby were outstanding. I was very impressed with their skills, patience, and the wonderful care they gave my baby and all of us. They gave us all the time we needed to ask questions and knew how to answer every question. They were always available and presented a pleasant, personal, and un-rushed mood. I loved all the nurses, and I must mention the names of Michele H. and Cindy S. who went above and beyond and got to know us and demonstrated exceptional nursing skills and demeanor. But everyone went above and beyond. Kim V., Susan B., Laurie S., Jennifer, Paige, Sarah, Katie C, Dana, Jillian, Mary, Julie, to name a few. I can’t remember all the names. The nurse that gave us a quieter room and then helped transfer us to stepdown was wonderful.
I love Bronson Hospital and cannot say enough. I met great people and staying there for two months with my baby wasn’t really so bad. Thank you so much Bronson, for saving my baby James’ life and mine.
by: Susan Neller
I was in Bronson Hospital a month ago for a total knee replacement. I was very pleasantly surprised at having an incredibly positive experience with every person there. Every staff person was very caring, professional, respectful and playful, all in the right places. They were personable, sharing themselves with me. I could not have had a better experience. The day after my surgery, I fell. I felt humiliated, that I did something wrong. The staff teased me playfully which helped me let go of my shame. Then I admitted to Joe, my nurse, that I was afraid to go in the bathroom where I fell, afraid to walk & even to go home. I asked how was I going to get through the fear. He said in the most tender soft voice “you will go in the bathroom, you’ll walk down the hall and you’ll go home.” It was very reassuring to me, esp. the tone he used. And he was right! Every Nurse, PCA (Molly, Noe, Victor), Physical Therapist(Joanie, Sue), even one woman that brought me food was delightful. Because I am in the helping profession myself, I learned even more how impotant it is to have people that are truly present with you and giving. As as result of my experience with the people there at Bronson, I am healing well and able to help others more too. Thank you for having hired so many good people.
by: Jon Dixon
On July 9, 2012 I experienced a medical emergency that provide me with a sizable scare. I proceded to the T&EC on probably the busiest night of the year. Everyone was pleasant, efficient and professional in getting my care underway. I was admitted, though no inpatient bed was available. I was moved to the Clinical Decision Unit and later the next day, to 205E. Every staff person I encountered was personable, capable and professional. Had I not had the medical condition and its accompanying anxiety, I would say I had a very enjoyable stay. It was as good as I could imagine it to be. The staff in the T&EC, 2E and the gastro lab were all outstanding. I left after spending 2 nights in the hospital with my issue resolved and a sense of thankfulness for Bronson and its staff.
by: Angela Roebuck
My daughter and I made a trip to MI to see my ex-husband, her father on the weekend of 6-30-12. He was terminally ill and he died on 7-3-12 while we were there. I am a nurse and I was truly impressed with the care that he received and also the TLC shown to the family during this very difficult time. John Lamaster was a good hearted person and he did not want to die in the hospital, he had hoped to be able to go home. He took a turn for the worse and this was not possible. Your staff was very accomodating to all of us, and there were many of us, as he has a very large family. I just wanted to thank everyone for their caring attitudes and say that if he could not go home, he was in the next best place he could have been in. We were all made as comfortable as possible. Thank you to the doctors, nurses, patient techs, and all the other staff, you all made a very difficult time much easier.
by: Terry Ann Cook
I want to thank Dr. Fabi, his staff, the Anesthesiology Staff, the Pre op and Post op staff at Bronson Hospital for giving me my life back. I am usually an active person working full time, raising my son as a single mom and teaching a fitness class. My life became a struggle a year ago that started with a small ache in my right hip and thigh. I continued teaching my BodyFlow classes because the yoga movements were the only type of exercise that felt good. The small ache grew into a major pain that caused a severe change in my lifestyle. I was unable to bear any weight for longer than 20 to 30 minutes without severe pain. I could only walk short distances before having to sit down to briefly relieve some of the pain. My spine was compressing a nerve causing severe pain upon standing or walking.
On Febuary 19th the surgical team at Bronson Hospital welcomed me with efficiency and expertise. They took time to let me talk to a friend who was working that day in the Anesthesiology Department. I had complete confidence in the Bronson Staff and they did not let me down.
My life turned around since my surgery. It feels like a ton of weight has been lifted off me. I feel twenty years younger. I am back to work full time and recently spent Memorial Day week end hiking in the mountains with my children and grandchildren. A big thank you from me and my whole family!
by: Tonya Westra
Just a couple of weeks ago my nephew went to Bronson Vicksburg, he was feeling very ill and was struggling to breathe. His oxygen level was very low and his white blood cell count was through the roof, so Bronson Vicksburg immediately sent him to BMH via ambulance. They didn’t stop to hesitate or question why a 19 year old might be struggling to breathe, they acted quickly and sent him to the ER. After getting to the ER, he was evaluated, they considered that he must have had some sort of respiratory issue, possibly pneumonia. He began to get much worse and within a couple of hours was in ICU, intubated and completely sedated. Had they not reacted so quickly he would have died in a matter of a couple short hours. His lungs were unable to function on their own and his heart rate had dropped significantly. BMH took a lung biopsy sample and were unable to identify the contagion right away. It was confusing and very difficult for the entire family, especially his parents. With now idea what made him sick, how long he would be sick or if he would survive the night. Bronson’s medical staff was incredibly attentive, helpful and kind. They catered to every need my nephew and our family had. After a few days my nephew was getting stronger and they were able to remove his breathing tube. They identified that he had a rare form of pneumonia that easily could have been deadly. In fact a similar case in Lansing with a young college girl was deadly just weeks prior. He is now at home, released from ICU to the AMU and then home. Everywhere he was cared for at/with Bronson was amazing. My sister-in-law (his mother), his father and my nephew himself raved about the care he received. The nurses were attentive and sweet, not a single bad attitude in the bunch. They responded to his needs quickly and did so with humor, grace and respect. I was so very pleased to hear such a GREAT report from my own family, it made me proud to work for Bronson. I was terrified of him having a poor experience because I wouldn’t know how to handle that from my end, but I had nothing to worry about because Bronson’s staff was phenomenal. My entire family has been telling everyone about how Bronson saved my nephews life and how wonderful their experience was. A huge Thank You to the entire Bronson staff for saving my nephews life. He is a wonderful young man, who works hard and is the most helpful young man you could ever meet.
by: Melanie Bolen
On Tuesday April 3rd. I was at the hospital. When I was in the outpatient for therapy I did not have lunch and was feeling a little shakey. I know I should not have skipped lunch but was very thankful that an employee at the snack place helped me. She stopped doing what she was doing and made a sandwich for me because i was not feeling so good. After a sanchwich and having my medication I was feeling much better. Thanks to such good people like Jimeka..I think that is who was working, makes for a very good place to come and feel comfortable being there. She could have helped me with other things but she went out of her way to help me with making sure I had something to eat. Thanks to her I am feeling better and planning a little better when I have to go therapy.
by: A Bronson Employee
I wanted to let you know of a Bronson Positivity that I saw, and was part, of firsthand.
Mike Halifax and I were on our way down to the Terrace Café for morning break. We didn’t have a lot of time so were in a rush to get there. An older visitor, possibly new to Bronson, was wondering around by the large windows overlooking the parking lot. She looked like she was trying to figure out where she was going and not sure how to get there. We stopped, said good morning and asked if there was something we could do to help her. She said she was looking for “Patient Relations” and was having problems locating it. Mike took the lead and started explaining to her where it was but from the blank look on her face, she was not grasping this. He stopped explaining and with a smile, told her, “I will be more than happy to take you there.” Of course the visitor protested and told us she could find it if we would just tell here where to go but Mike insisted. Together, they walked back the way Mike and I came and I proceeded to the café.
I ran into Mike on the way back and asked how it went and he told me she was all set and very pleased. I commented that what he did and tried to give praise but all he did was shrug. “It’s what we do!” was his response.
Bronson Positivity: Mike Halifax practices it every day.
This is why I love my job so much and I thought you would like to know.